SHIPPING TO CONTINENTAL US
All non-fish orders are charged a flat $19.99 Shipping and Handling fee. This price is below what FedEx charges us to ship your order. We typically are charged between $22 and $30 for each box we ship - depending on shipping distance, size of package, weight, and applicable fuel surcharges. NOTE: WE CANNOT SHIP TO P.O. Boxes.
Orders containing fish are shipped FedEx Overnight and are calculated at the time of purchase. Please note: When FREE SHIPPING is offered it DOES NOT apply to fish. We must ship fish FED-EX overnight and therefore incur additional shipping charges. All delivery services are adding surcharges to their prices to cover the gas increases. This is beyond our control, but we will do everything we can to keep the price as low as possible.
WE DO NOT SHIP TO NON-CONTINENTAL STATES OR FOREIGN COUNTRIES
We do our best to ship your order the week you select at the time of checkout.
Suggested ship dates.
Zones 10 & 11 - Shipped immediately (weather permitting)
Zone 9 - Middle of March
Zone 8 - Late March to early April
Zone 7 - East of the Rocky Mountains - Mid-to-late April
Zone 7 - West of the Rocky Mountains - End of April
Zone 6 - Early May
Zone 5 - Mid-to-late May
Zone 4 - Late May to Early June
Sone 3 - Early June
We ship plants via Fed-Ex. Fed-Ex does not deliver to PO Boxes, please include your street address, hard goods are usually shipped Fed-Ex but occasionally USPS Priority Mail or UPS. Tracking numbers are e-mailed to you once your order has been shipped. We ship across the U.S. and incur no problems with the plants arriving healthy.
We keep our pond plants and products at the lowest possible price and charge to ship them rather than adding the extra cost of shipping to the products and offering free shipping.
We ship healthy pond plants, if there is a problem with your plants, please notify us within 24 hours of receiving them and we will correct the problem as quickly as possible. All pond plants are shipped bare root or in mesh net pots.
